This information is as up to date as we can keep it, but please note that the documentation you receive with your Certified Pre-Owned Mazda supersedes anything written here. Click on your question below to jump to the answer:
Certified Pre-Owned (CPO) Mazdas have undergone a rigorous 150-point inspection at your dealership. Because they are Certified, they come with a Limited Additional Warranty, a Certified Pre-Owned Powertrain Warranty, and Roadside Assistance for as long as you own your Mazda.
The Mazda Certified Pre-Owned Additional Limited Warranty will cover components listed below for a total of 3 months or 3,000 miles, whichever comes first from the certified retailed date. (Please see actual warranty documentation, as it may be updated from the below).
The Mazda Certified Pre-Owned Powertrain Warranty will cover all components below for a total of 7 years or 100,000 miles, whichever comes first from the certified retailed date. (Please see actual warranty documentation, as it may be updated from the below).
All internally lubricated parts
Seals & Gaskets
All internally lubricated parts
Rotor & housing
Seals & gaskets
Lysholm compressor (factory installed)
Water pump gasket
Front / Rear drive
Constant velocity joints
Drive axle housing & all internally lubricated parts
Final drive housing & all internally lubricated parts
All items not specifically listed as covered on the Warranty documentation
Repairs covered by the Mazda New Vehicle Warranty or recalls
Service adjustments and cleaning
Repairs needed to any engine, transmission or final drive components caused by and aftermarket-installed turbocharger/supercharger
Repairs caused by damage or unreasonable use (damage from road hazards, accident, fire or other casualty, misuse, negligence, racing, or failure cause by modification or parts not authorized by or supplied by Mazda)
Damage resulting from lack of required maintenance (failures caused by owner neglecting to perform the required maintenance services set forth in the maintenance schedule of the Owner Manual for the vehicle). Costs of these routine maintenance services are not covered. Proof of maintenance may be required, which may include inspection of the maintenance records.
Repairs needed to a covered part caused by the failure of a non-covered part
Repairs to the vehicle if the odometer is altered, broken or repaired / replaced so that the actual mileage cannot be determined
To the extent allowed by law, loss of use of vehicle including loss of time, inconvenience, commercial loss, consequential damages and personal expenses such as motels, food, gas and mileage
Vehicles manufactured for sale out side of the 50 United States and Canada
Repairs to the vehicle performed outside the 50 Untied States and Canada, and repairs required because of normal operation outside of the 50 United States and Canada
Repairs made on or before the effective date of this Mazda Certified Pre-Owned Limited Warranty will not be valid if the New Vehicle Limited Warranty has been voided or the vehicle has been totaled or salvaged
Ineligible vehicles include vehicles used by police, taxis, livery, shuttle, commuter, ambulances, tow trucks, branded vehicles, or vehicles equipped with snowplows
As a Mazda Certified Pre-Owned Vehicle customer, you are automatically enrolled in our roadside assistance program free of charge. Mazda's complimentary Roadside Assistance program for Certified Pre-Owned Mazda owners provides:
Towing to the nearest authorized Mazda dealership for warranty-related repairs
Changing of flat tires
If your vehicle breaks down, has a flat tire, or if you're locked out, you can call us toll-free at 1-800-866-1998 24 hours a day, 365 days a year. Mazda's roadside assistance program covers you - and all of your family members with valid driver's licenses while driving your Mazda vehicle - for free, for the entire duration of your certified warranty.
Mazda technicians will first verify that the following items are located in the glove compartment: 1. Owner's Manager 2. Warranty Manual 3. Vehicle History Report 4. Perform emissions test and state inspection 5. Verify that VIN plates match under hood, dash, and door pillar 6. Check vehicle service history
Mazda Technicians will: 7. Carefully review any recalls that may be required for the particular vehicle and 8. Perform all recalls and list them on the vehicle inspection report.
Mazda technicians are going to watch for various things while taking a test drive of the vehicle to be certified.
Engine 9. Confirm that engine is operating properly and shows no obvious signs of damage 10. Check that engine oil pressure is within normal range 11. Check that engine reaches normal operating temperature 12. Confirm smooth idle speed and adjust if necessary 13. Confirm smooth acceleration 14. Check for any unusual noise or vibration at idle and under acceleration 15. Check for engine pinging
Transmission 16. For manual transmission - check clutch operation, smoothness, and slipping 17. For manual transmission - check for synchronizer quality 18. For automatic transmission - check shift quality & shift points 19. For automatic Transmission - check for slipping bands and clutches 20. Confirm operation of transmission shift lock and key interlock system 21. Confirm that transfer case switches smoothly from 2WD to 4WD and back again 22. Confirm that there is no vibration from CV joints and axles 23. Confirm that there is no vibration from drive shaft on rear drive vehicles
Brakes 24. Check for excessive vibration during braking 25. Confirm that ABS operates on hard stops 26. Confirm that vehicle does not pull left or right upon braking 27. Check for unusual brake noise 28. Confirm that brake pedal free play is within specifications 29. Confirm parking brake sets and fully releases 30. Test for master cylinder bleed down 31. Confirm proper operation of brake booster
Steering 32. Test tilt steering wheel for proper operation 33. Confirm that steering has smooth feel in lock-to-lock range 34. Check for excessive noise from power steering pump 35. Confirm that steering wheel is centered in straight line driving 36. Confirm that vehicle tracks and drives straight on level surface 37. Check for excessive tire vibration or steering wheel shimmy 38. Check for any unusual handling conditions in cornering 39. Check for any wheel bearing noise 40. Check for unusual tire noise 41. Listen for any other unusual noise, vibration or harshness
Other test drive inspection points 42. Confirm operation for cruise control 43. Check for wind noise 44. Check speedometer and tachometer for proper operation 45. Check for significant squeals or rattles 46. Confirm that navigation system works properly 47. Check for turn signal self-cancel operation
Under the hood 48. Check for stored trouble codes 49. Confirm that fuel cap is present and the proper part 50. Replace air filter if dirty or at service interval 51. Replace wiper blades & top up washer fluid 52. Check belts for cracks and wear 53. Check for engine oil leaks 54. Check for any broken or missing ducts, brackets, and engine covers 55. Check for oil in the air cleaner 56. Check for water in the engine oil 57. Test compression if engine shows and signs of excessive smoke, poor performance or rough idle 58. Brake master cylinder and clutch master cylinder has the correct fluid level 59. Power steering reservoir is at the correct level
Engine coolant, Air conditioning and Heating 60. Check for proper coolant specific gravity 61. Pressure test cooling system to check / correct leaks 62. Check / correct cooling fan operation 63. Check water pump for noise and leaks 64. Confirm that coolant recovery tank is full to the correct level and does not leak 65. Check hoses for cracks. Replace if needed 66. Test A/C cooling operation 67. Confirm that A.C refrigerant sigh glass is clear 68. Check for any indication of leakage at A/C connections 69. Confirm normal heater operation
Battery 70. Battery is correct specification for this vehicle 71. Battery is secured 72. Battery posts are free of corrosion 73. Cables are in good condition and properly secured 74. Battery charge is at prescribed level
Tires Brakes & Suspension 75. Inspect tires for damage 76. Confirm tires have minimum 5/32 inch or 50% of tread remaining 77. Set tires to proper inflation 78. All four tires must be of same brand, model and size 79. Check wheels for damage or major scratches 80. Check that spare tires is present and at proper inflation 81. Check that jack and tools are present and functional 82. Confirm that wheel covers and caps are all present and secured 83. Replace disc brake pads if wear is greater than 50% 84. Replace brake shoes if wear is greater than 50% 85. Inspect struts / shocks for leaks and wear 86. Inspect steering rack, linkage, bushings, control arms, and dust boots 87. Check tie rod ends, ball joints and other suspension links and bushings 88. Confirm that CV joint boots are free from damage 89. Replace engine oil and filter.
Drive train 90. Inspect transmission for leaks 91. Check for any engine oil leaks from under the vehicle 92. Check for damage to drive and axle shafts
Frame & Underbody 93. Check for frame or unibody damage 94. Check for rust 95. Check fuel tank and fuel lines for damage or leaks 96. Inspect brake lines and hoses 97. Check exhaust system and rubber hangers 98. Check for presence of catalytic converter and shielding 99. Inspect motor mounts and transmission mounts
Body Electronics (the tech will confirm the following) 100. Horns function 101. Clock is operational 102. Ambient temperature displays if equipped 103. Steering wheel controls are operational 104. All wiper speeds work correctly 105. Windshield washer operates 106. Cigarette lighter and power outlets are operational 107. Power windows operate from master switch and all door switches 108. Door locks operate from the master switch and all door switches 109. Operation of child rear door locks (set to unlock position) 110. Power sunroof operates properly 111. Radio, CD, cassette and speakers operate 112. Alarm system is functional 113. Keyless remote entry is present and completely functional 114. Rear defogger grid lines do not show any damage.
Interior / Exterior lighting (the technician will confirm that all are functional) 115. Low beam and high beam lights 116. Check headlight aim 117. High beam indicator light 118. Turn signal lights and hazard lights 119. Taillights and brake lights 120. Fog lamps 121. Side marker lights 122. Back up lights 123. License plate lights 124. Air bag light 125. Check engine light 126. Instrument panel lights 127. A/C on-indicator light 128. Dash light dimmer control 129. Rear window defroster indicator light 130. Dome lights and interior courtesy lights
Vehicle exterior 131. No cracked or broken exterior lenses 132. All emblems are present and in good condition 133. Outside rearview mirrors function and no damage to lenses 134. Windshield is free of cracks, large chips, and improper repairs 135. Body is free of major dings 136. Bumpers are free of cuts and scratches 137. Paint is free of major scratches and chips 138. No evidence of mismatched paint 139. Truck bed liner is in good condition 140. Tailgate, hood, and trunk latches and hydraulic stays function properly 141. Convertible top functions correctly 142. Roof rack is secure and in good condition 143. All aftermarket accessories are tested 144. Inappropriate aftermarket accessories are removed
Vehicle Interior (technician will inspect the following) 145. cup holders, ash trays and storage compartments are present and clean 146. Seats carpets floor mats, door panels, and headliner are free of stains and abnormal wear 147. Seats and headrests work properly in all positions 148. Seatbelts have full range of extension and smooth operation. No stains or wear 149. Seatbelts lock up per specifications 150. Remote hood and fuel door releases operate normally