"...Great Communication"
"Bobby in Service was great! I was early for my appointment. He was happy to help me. I had a problem that was going to take a while to find so he arranged a loaner car for me. He called me several times the next day with updates and exact details of what was wrong and how they were going to fix it. It was a great experience and one of the reasons I don't mind going to Mazda to get my car fixed. "
Amanda Cross
"....Pleasure to deal with"
"Eddie was extremely helpful in getting my 96 Millinea repaired. There was quite a bit of hard work involved and he kept me well informed of the work needed and repair costs. Even after all work was complete and the car picked up he took the extra time to see that I was satisfied with it. He was a pleasure to deal with."Jeff Jones
"....1st class in both thier demeanor and professionalism"
"To whom it may concern, Dealing with this group at Jim Ellis Mazda Marietta was an absolute pleasure. Valerie, Dave Evans and Peter from finance were all 1st Class in both their demeanor and professionalism. Valerie and Dave even came in on Sunday to complete the deal and delivery. All this was done to accommodate my daughter, Melissa's schedule. I would not hesitate to recommend Jim Ellis to anyone in the need for a new vehicle. By the way, I recently purchased a new VW Beetle for my wife from Jim Ellis VW. Another excellent experience."
Sonny Behan
".....Experience of buying at Jim Ellis Mazda was unbelievable"
My husband and I had been car shopping locally in hopes of meeting the balance between car affordability and customer service. The experience of buying at Jim Ellis Marietta was unbelievable! Everyone from the salesman to the sales manager to the financial "closer" were gentlemen. We were treated respectfully. There was no overly aggressive push that one normally experiences at most dealerships as our questions and concerns were addressed. While customer service dwindles for the consumer in our society, your car dealership not only maintains it but perfects it. Thanks so much! I love my new car!
Margaret Manderano
".....I was treated with respect and not like a paycheck"
"The whole buying experience with your dealership was great! In comparison to the several other dealerships, new and used, that I visited during my brief stay in the Atlanta area, your dealership in my opinion was the VERY best! I would highly recommend your dealership to anyone that asked me. The sales person that I dealt with treated me with respect and not like a paycheck. From the very first phone call that I made to your dealership he was a pleasure to work with and I really felt that he understood what I was looking for compared to the many other salespeople who simply tried to slam me into just any old used car. The sales manager and the F&I person both were very helpful and they too made the buying process from your dealership one of the easiest things we did during our visit to Atlanta. My son is planning on moving to the Atlanta area in Sept. or October of this year and I will certainly direct him to your dealership for his next vehicle. Thanks again for the Great Car! My daughter is really enjoying herself in Atlanta and that wouldn't have been possible without her having such a reliable Vehicle."
Jeff Campbell
"....I have full confidence in my vehicle purchased at Jim Ellis"
"I love my new vehicle. It drives like a dream. I am very loyal to Mazda. The CX-7 is my 9th Mazda. I bought most of my later vehicles from Jim Ellis. I am pleased with the service I received from Mike Fresquez during my decision making process. He was very knowledgeable about the vehicle and could answer all my questions. He spent lots of time with me as I decided what I wanted to do. The deal was excellent. The delivery was organized and efficient. I have always taken my vehicles to your service department and I look forward to working with Eddie when I bring my new car in for service. I have full confidence in my vehicle purchased at Jim Ellis. I appreciate the help and assistance I received during my purchase process. I am enjoying my new car very much!"Cathy Whalen
".......Currently drive two Mazda's and enjoy both"
"Over the past years, we have purchased six Mazda vehicles to include your 626, B4000, Tribute and now the CX7. Of these six Mazda's, five of them have been purchased from Jim Ellis Mazda. In every case, our experience was good. However, we especially enjoyed our most recent purchase (CX7) due to the expertise and friendliness of your employee, Roosevelt Standifer, and all of the staff we met. We currently drive two Mazda's and enjoy both of them. Keep up the good work."Nelson Burdeshaw
"....Doing it the right way"
"I have purchased/leased more than 40 new vehicles for myself and my family over the last 44 years. Obviously, I have had all kinds of experiences in the search and deal making processes. My experience purchasing the CX-9 with the help of Chip McQuiston was one of the best, if not the best, I have ever had. My sales rep Chip, the sales manager, the finance manager, and the general manager were all friendly, courteous, professional, and great to work with. Congratulations to Jim Ellis Mazda Marietta for doing it THE RIGHT WAY."
Steve Wilson
"....Great car buying experience"
"Great car buying experience!!! I contacted Steve via the website on a Tuesday evening, we went over the vehicle I was interested in and he provided a great no haggle price. We scheduled to come to Marietta from Dalton, GA on Wednesday. During the day on Wednesday we were able to do a good bit of the paperwork ahead of time. When we arrived Wednesday evening Steve had everything ready exactly as he had described. There were no hidden "gotchas" or any pricing discrepancies. Financing was equally as smooth and a fair price was offered on our trade in. Steve went over all of the features of the car with us before we left and was very thorough. We left the dealership excited to have a new car and to have had such a pleasant experience. We will be recommending Jim Ellis in the future and in particular Steve. Thanks again for making this such a pleasurable experience, we will be seeing you for the first service soon."Tim and Kim Brunson
1141 Cobb Parkway South
Marietta, GA 30060-9236