"....it was a buying pleasure!"
"You guys in Marietta were great and the service was great also! It was a buying pleasure. I don't like to car shop usually but this was good and I WILL be back for my next one! Thanks again,"
Dr. Andy Linial,
"...Great Communication"
"Bobby in Service was great! I was early for my appointment. He was happy to help me. I had a problem that was going to take a while to find so he arranged a loaner car for me. He called me several times the next day with updates and exact details of what was wrong and how they were going to fix it. It was a great experience and one of the reasons I don't mind going to Mazda to get my car fixed. "
Amanda Cross,
"....Pleasure to deal with"
"Eddie was extremely helpful in getting my 96 Millinea repaired. There was quite a bit of hard work involved and he kept me well informed of the work needed and repair costs. Even after all work was complete and the car picked up he took the extra time to see that I was satisfied with it. He was a pleasure to deal with."
Jeff Jones,
".....Enjoyed dealing with your dealership"
"Marty Devine did an excellent job when we came in Friday to purchase the Mazda 3. I really enjoyed dealing with him. Thank you as well, I enjoyed dealing with your dealership."
Thomas Park,
"....Upfront, informative, and honest"
"Thanks again for all your assistance and being a wonderful salesman (Marty Devine). You are now on the top of my list for any referrals that I may encounter. My family and I are really enjoying the Jeep and I am still learning neat little features each day. My little girl cried her eyes out when we had to turn in our other Jeep, but she is already in love with the new one. Thank you for being so up front, informative and honest. Sincerely, "
Rhonda Goldson,
"....Above and beyond"
"I should be thanking you, you went above and beyond to find and get me my dream car. That is just what I told the person who called from the survey. I love driving my Miata and I can't wait to take a road trip. I will certainly pass on your name and dealership to anyone interested in purchasing a vehicle. I have already had several people ask me where I got it. Thanks again for all your help, take care and God Bless"
Sylvia Young,
"........Shows Dedication and enthusiasm"
"I would like to express my appreciation how Chaz Drauer has helped me in my search for a new car and managed to finalize the sale of the Mazda 6 Wagon.I think he did a great job.I'm driving a Mazda 6(26) now for the last 20 years, dealing with a Mazda dealer in the Netherlands and always had a good service and trust in the dealership.My wife bought a new Tribute from the Mazda dealer in Savannah. From day one, she is struggling with service and trust and also my first experience with their sales kept me from making any further steps. From day 1 got in contact with Chaz, I had the same experience as in the Netherlands, he showed dedication, enthusiasm and trust to be able to make the sale.We are normally easier with expressing any comments or things going wrong, I just wanted to share my positive experience with your sales force."
Rob Duijndam,
"....Down to earth sales team"
"Thanks for the email. Yes I really am still enjoying my '02 Mazda Protege, and in fact this is the longest I have ever owned and kept a car. It has been a great vehicle with low maintenance and only a few problems, so I have been happy with my purchase especially from your sales team. They were very nice and down to earth when I was in there. Thanks again,"
Bridget,
"....1st class in both thier demeanor and professionalism"
"To whom it may concern, Dealing with this group at Jim Ellis Mazda Marietta was an absolute pleasure. Valerie, Dave Evans and Peter from finance were all 1st Class in both their demeanor and professionalism. Valerie and Dave even came in on Sunday to complete the deal and delivery. All this was done to accomodate my daughter, Melissa's schedule. I would not hessitate to recommend Jim Ellis to anyone in the need for a new vehicle. By the way, I recently purchased a new VW Beetle for my wife from Jim Ellis VW. Another excellent experience."
Sonny Behan,
".....Experience of buying at Jim Ellis Mazda was unbelievable"
My husband and I had been car shopping locally in hopes of meeting the balance between car affordability and customer service. The experience of buying at Jim Eliis Marietta was unbelievable! Everyone from the salesman to the sales manager to the financial "closer" were gentlemen. We were treated respectfully. There was no overly aggressive push that one normally experiences at most dealerships as our questions and concerns were addressed. While customer service dwindles for the consumer in our society, your car dealership not only maintains it but perfects it. Thanks so much! I love my new car!
Margaret Manderano,
".....I was very happy with your professional service"
The car is great? even my wife loves it. I was very happy with your professional service-you knew when to back off and when to engage, treating me like a fellow human being instead of just a prospect to close. I was really glad you didn't say "what can I do to earn your business today"! If I ever learn of anybody in need of a Mazda, I will certainly send them your way.
Kurt Lammon,
".....I was treated with respect and not like a paycheck"
"The whole buying experience with your dealership was great! In comparison to the several other dealerships, new and used, that I visited during my brief stay in the Atlanta area, your dealership in my opinion was the VERY best! I would highly recommend your dealership to anyone that asked me. The sales person that I dealt with treated me with respect and not like a paycheck. From the very first phone call that I made to your dealership he was a pleasure to work with and I really felt that he understood what I was looking for compared to the many other salespeople who simply tried to slam me into just any old used car. The sales manager and the F&I person both were very helpful and they too made the buying process from your dealership one of the easiest things we did during our visit to Atlanta. My son is planning on moving to the Atlanta area in Sept. or October of this year and I will certainly direct him to your dealership for his next vehicle. Thanks again for the Great Car! My daughter is really enjoying herself in Atlanta and that wouldn't have been possible without her having such a reliable Vehicle."
Jeff Campbell,
".....Restored my trust and loyalty to Mazda"
After visiting Rick Case Mazda in Gwinnett County, I was severely disappointed in their Customer Service. My brother in law James Marcellana recommended Jim Ellis Marietta to me and we visited with the intention to buy out my lease. I was given great customer service while I was at Jim Ellis Marietta. I am very pleased with Jim Ellis Marietta and I would recommend anyone to this branch of Mazda dealers! Personally I would like to thank Theo Garuba and Dave Evans for giving me such great service. I was so unhappy with Rick Case Mazda that I almost bought another car from a different dealer. Theo and Dave restored my trust and loyalty to Mazda. Thank you so much!
Alicia Bellis,
".....Hands down the best salesperson"
"I had a great experience at Jim Ellis. I looked at every SUV model and went to several dealerships: Honda, Infinity, Toyota, Nissan, Chevrolet, etc. I even went to the Mazda dealership in Roswell. At the Toyota dealership my son asked me if we could ask for another sales person. Mike Fresquez was, hands down, the BEST sales person that I talked to and worked with. I would recommend him to anyone. I had a great car buying experience. Zoom Zoom....."
Alison Taylor,
